United Kingdom

IT Support Technician

In this exciting time of scaling our product and innovating the company with new tools, we are looking for an IT Support Technician to join our team! The person in this role will provide technical assistance to our users and staff, with duties such as ensuring optimal use of our hardware and software tools, enhancing system performance, but also standardising and innovating our IT infrastructure through interesting projects.

We're looking for someone who:

  • Has good knowledge of Office 365 and Sharepoint administration
  • Has experience with solving hardware problems
  • Knows how to set up computers remotely
  • Has an IT related degree
  • 5+ years of IT Support experience
  • Is detail-oriented and able to prioritise and delegate
  • Is a communicative team player
  • Is fluent in English

Bonus points if you have experience in:

  • Azure AD
  • Slack
  • Building Power Apps
  • Microsoft Dynamics
  • Power Automate

What you’ll be doing:

  • Providing IT assistance to staff
  • Tracking technical issues, prioritising them and providing the right solutions
  • Updating computer software as well as upgrading hardware and systems
  • Monitoring hardware, software, and system performance metrics
  • VPN setup and managing
  • Integration of existing tools
  • Remote computer setup

You can expect

About Happening

Happening is the technology engine powering Superbet Group's global platforms and brands that bring thrill to customers across the world every day. We are a game-changing tech company rewriting the rules of sports betting and gaming. We are shaking up the status quo by building our own end-to-end tech stack, solving deep and complex challenges for millions of customers and shaping our culture to work uniquely for the tech community. A true challenger, our technology handles serious scale on par with the Big Techs, and customer obsession runs through every team. Building our own platform gives freedom to innovate and flip the legacy perceptions and industry stereotypes.

Should we talk? Let's do it!